Our commitments

Data handling principles

Confidentiality of client records

Client contact records and consultation notes are kept strictly confidential. Access is limited to the people who need it to arrange and deliver advisory consultations.

Collection and use of contact details

We collect only the contact details needed to respond to an inquiry or arrange a consultation. Phone numbers are used for advisory notes only with your explicit consent.

Phone, SMS, and WhatsApp communication

Advice by phone, SMS, or WhatsApp is only sent with your permission. We keep a record of that consent so that messaging channels are used only as you have agreed.

No sale or sharing with advertisers

Personal information is never leased, sold, or shared with third-party advertisers. Information is shared only where required to deliver the service or by law.

Retention and your rights

Records are kept only for as long as needed for the consultation and any legal or record-keeping obligations. For questions about your information, please contact us through the contact page.